RBS, Inc. has been a major provider of Tour and Charter Management Systems specifically designed for the Motorcoach Industry. For 18 years we have been designing, implementing and supporting our premier products: GoChart2000 and GoTour. We serve more than 400 customers in North America.

GoChart2000 Charter Management System features customer and contract management, schedule and dispatch, accounts receivable and numerous accounting and operations reports. Modules allow you to customize our system to fit the needs of your company. The security module is now more powerful with stricter controls and requires each employee must log into RBS using their unique login and password. User defined permissions allow access to specific areas of the program depending on job types such as administrator, salesperson, dispatcher, and driver. Each employee is assigned to one or more job types.

GoTour Online is a browser-based tour management system. GTO manages reservations, itineraries, payables and receivables, produces management reports and customer documents for group and retail tours. GTO is accessible from any computer that has internet access and is hosted at a secure RBS managed data facility. RBS’ professional staff manages the server hardware, software and network, as well as, all updates and daily backups.

Web Manager provides reliable credit card authorization as well as online quote generation and notification as well as other features.

1. Credit card Processing: RBS is certified with one of the nation’s leading credit card processing systems. Credit card processing is integrated into the RBS GoChart2000 and GoTour Online applications, eliminating duplicate entry into separate systems. Credit cards are authorized over an encrypted data connection to a reliable and secure internet gateway service.
2. Quote Request:  Customers can request quotes online by providing some basic information which is used to open a quote in GoChart2000. The Web Manager also emails the customer, verifying receipt of the quote request. Integrates quote requests directly from the web into GoChart2000.
3. Special Requests for GoChart2000 Data Access via the Web: Requests can include web access to driver’s schedules allowing drivers to access their schedules from home, office or anywhere with an Internet connection. Please call RBS to discuss accessing your data over a secure web connection: on your laptop, phone, or anywhere with Internet access.

Offsite Backup and Recovery software and services package is designed with disaster recovery in mind. A backup client on your server connects remotely and backs up your critical RBS data daily. Only you and RBS have access to this data.  Notification emails are sent each time the data is backed up. RBS insures that backup data is properly available for restoration and maintains a 2 user, terminal services/remote desktop environment to which your data can be moved. You will have access for 2 users, for 1 month, while you re-establish your network infrastructure.

Call us today at 800-448-7001 or visit our website at www.rbs2000.com to request an evaluation copy of GoChart2000 or visit www.gotouronline.com to request a user name and password to access our GoTour Online demo site.